Refund Policy

Last updated: 5 October 2026

If something you bought from us didn't help you, we'd rather refund you than keep your money. Here is how refunds work for each product.

Product	Refund
DomMCP $9 trial	Run the tools. If you don't find a single thing worth changing in your marketing, reply to your receipt within 30 days and we refund the full $9.
DomMCP access pass	Full refund if you ask within 14 days of buying.
DomMCP monthly membership	Full refund of your first monthly payment if you ask within 14 days of it. After that you can cancel at any time. Cancelling stops the next renewal, and you keep access until the end of the month you've paid for. Later monthly payments aren't refunded.
Single reports, such as the TAM Revenue Projection	Full refund if you ask within 14 days of buying. If the report didn't arrive or doesn't work, we fix it or refund you, whichever you prefer.
Gameplan call	Cancel or reschedule up to 24 hours before the call for a full refund or a new time. If you cancel later or don't attend, we offer one new time but no refund. If we have to cancel, you get a full refund or a new time, as you choose.

How to ask for a refund

Email support [at] getsherlock [dot] io from the email address you used to buy, or reply to your receipt. Tell us what you bought. You don't have to give a reason.

We answer within 3 business days. Refunds go back to the card or payment method you used. Depending on your bank, it usually takes 5 to 10 business days for the money to show up.

If your purchase was handled by a payment provider acting as the seller of record (merchant of record), shown on your receipt, that provider processes the refund for us.

Your legal rights

This policy doesn't limit any rights you have under the consumer protection laws of the country you live in.

Please contact us before disputing a charge

If there's a problem with a payment, email us first. We can usually sort it out faster than a card dispute can.

See also our Terms of Service and Privacy Policy.